Saturday, July 18, 2009

Why is service so appalling in the UK?

One of the many areas in which the USA leads the world is food. At any time I can choose from a huge variety of great places to eat excellent food at reasonable prices served by polite, helpful and pleasant staff, whom my wife constantly complains that I tip too much.

Contrast that to the UK. If you don't fancy Indian, Chinese or Thai, which are mostly excellent, the equivalent of a hundred and fifty dollars gets a barely adequate meal for 4, with the courses arriving at different times, probably not even hot, badly cooked, with long waits, and surly service.

And now thanks to this post we have the reason.

So you have a choice when offered a job worth around £15,500 or less: take it, work hard, earn your own money or do nothing and get the same amount of money. What if you are offered a job for £16,000? You would be better off by £6.63 per week, not £9.61, due to tax. That's not a lot of money for a lot more work. £17,000 makes you £19.90 better off per week instead of £28.85 because of tax.

The State seemingly doesn't want people at the job centre to get jobs (or it would be making them do a lot more), and even if they are offered a job, unless they are offered a good wage (average in the UK is about £25,000) there is little incentive to take it.

If I decide to move into a flat on housing benefit, I will have a large incentive not to take a job unless it comes with a good. So, no bar jobs, no part time waiter work, etc. It just doesn't pay. The same goes for the other 2.38 million people.


And there you have it. Thanks to the caring socialists in charge, it just doesn't pay to do that kind of work. Hence the restaurants can't get enough staff, and those they do get are only there because they can't for some reason get enough benefits, which explains their attitude. No wonder eating out in the UK was always such a hit or miss proposition.

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